how to order
Place an order
If you would like to place an order, just send an email to email@example.com .
Your email should contain:
– the mineral with the ID (or the URL)
– your full name and address
If it’s available I will reserve it for you and proceed with the payment-process by sending the official invoice.
I accept the following ways of payment:
Bank transfer / Paypal / Cash
After you replaced your request / order you’ll get an email with the payment-data and the full costs incl. shipping.
All items will be shipped insured and trackable via Austrian Post. Whenever possible I will combine shipment of more than one specimen to save shipping costs.
The following table shows the costs for insured shipping of parcels up to 2 kg, depending on the amount of insurance.
Austria: 5 – 10 Euro
Europe (excl. UK): 16 – 18 Euro
North America (+ UK): 22 – 42 Euro
Rest of world: 28 – 49 Euro
Return a specimen
If you’re not satisfied with any specimen you bought from the website, please let me know within 10 days after you recieved it.
Please handle the specimen very careful, pack it very well and return it after you informed me. After I received your specimen in the same condition as it was send to you, I will refund the full price (except the shipping-costs).
The return-offer is not valid for specimens that were sold via catawiki or e-rocks!
No customer records will be given away to other companies and/or organisations. Especially I’m using your email-adress for sending you the newsletter or private offers of mineral specimens.